Course Overview
AICrash Course
AI for Scheduling and Reminders
This course helps teams publish a booking link, apply smart rules, and send reminders that keep the day on track. Learners configure buffers, confirmation emails, and simple rescheduling logic.
Why this course matters
- Cuts back-and-forth scheduling time.
- Lowers missed appointments with reminders.
- Protects staff time with buffers and caps.
- Makes rescheduling simple for customers and staff.
Who should attend
- Admins who coordinate calendars.
- Dispatchers who manage daily capacity.
- Customer service staff who confirm bookings.
What you’ll learn
- Setting working hours, buffers, and meeting types.
- Auto confirmations and reminder timing.
- Simple intake questions to prepare staff.
- Reschedule and cancellation flows that update everyone.
Practical applications
- Publish a booking page with service types and buffers.
- Set reminder emails or texts 24 hours and 2 hours prior.
- Add a short intake form that helps dispatch prepare.
- Create a reschedule link and internal alert.